File a Complaint
To File a complaint, please contact Ria Customer Service before contacting your jurisdiction with a complaint.
Listed below are several ways to contact Ria Customer Service.
For Riamoneytransfer.com
Phone: 1-877-443-1399
Write: RiaMoneyTransfer.com
Attn: Manager, Customer Service Department
6565 Knott Avenue
Buena Park, Ca 90620
Email: customerservice@riamoneytransfer.com
For Ria Agent and Store Locations
Phone: 1-800-500-3994
Write: Ria Financial
Attn: Manager, Customer Service Department
6565 Knott Avenue
Buena Park, Ca 90620
Email: compliance@riafinancial.com
Alabama Securities Commission
Online:
http://www.asc.state.al.us/
Telephone Number:
800-222-1253
Alaska Division of Banking & Securities
Online:
http://www.commerce.state.ak.us/bsc
Telephone Number:
907-465-2521
By Email:
State of Alaska
moneytransmitters@alaska.gov
By mail:
Division of Banking & Securities
PO Box 110807
Juneau, AK 99811-0807
Arizona Department of Financial Institutions
Online:
http://www.azdfi.gov/
Telephone Number:
602-771-2800
Arkansas Securities Department
Online:
http://www.securities.arkansas.gov/
Telephone Number:
800-981-4429
By mail:
Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201
Department of Business Oversight
Online:
http://www.dbo.ca.gov/
Telephone Number:
800-622-0620
By e-mail:
consumer.services@dbo.ca.gov
By mail:
Department of Business Oversight
Consumer Services
1515 K Street, Suite 200
Sacramento, CA 95814-4052
California Consumer Complaint Notice
Colorado Division of Banking
Online:
https://www.colorado.gov/dora/division-banking
Telephone Number:
303-894-7575
By mail:
Colorado Division of Banking
1560 Broadway, Ste. 975
Denver, Colorado 80202
Colorado Consumer Complaint Notice
Connecticut Department of Banking
Online:
http://www.ct.gov/dob/
Telephone Number:
860-240-8299
Delaware Office of State Bank Commissioner
Online:
http://banking.delaware.gov/
Telephone Number:
302-739-4235
District of Columbia Customers:
District of Columbia Department of Insurance, Securities, & Banking
Online:
http://disb.dc.gov
Telephone Number:
202-727-8000
Florida Office of Financial Regulation
Online:
http://www.flofr.com/
Telephone Number:
850-487-9687
Georgia Department of Banking & Finance
Online:
http://www.dbf.georgia.gov/
Telephone Number:
888-986-1633
Guam Department of Revenue & Taxation
Online:
http://www.guamtax.com/
Telephone Number:
671-635-1835
Hawaii Division of Financial Institutions
Online:
http://www.hawaii.gov/dcca/dfi
Telephone Number:
808-586-2820
Idaho Department of Finance
Online:
http://finance.idaho.gov/
Telephone Number:
208-332-8000
Illinois Division of Financial Institutions Consumer Credit Solution
Online:
http://www.idfpr.com/
Telephone Number:
888-298-8089
Indiana Department of Financial Institutions
Online:
http://www.in.gov/dfi/
Telephone Number:
317-232-3955
800-382-4800 (IN only)
Iowa Division of Banking
Online:
http://www.idob.state.ia.us/
Telephone Number:
515-281-4014
Kansas Office of State Bank Commissioner
Online:
http://www.osbckansas.org/
Telephone Number:
785-296-2266
Kentucky Department of Financial Institutions
Online:
http://www.kfi.ky.gov/
Telephone Number:
800-223-2579
Louisiana Office of Financial Institutions
Online:
http://www.ofi.louisiana.gov/
Telephone Number:
888-525-9414
Maine Bureau of Consumer Credit Protection
Online:
http://www.credit.maine.gov/
Telephone Number:
207-624-8527
800-332-8529 (ME only)
Maryland Office of the Commissioner of Financial Regulation
Online:
http://www.dllr.state.md.us
Telephone Number:
888-784-0136
By mail:
Office of the Commissioner of Financial Regulation
Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202
Maryland Consumer Complaint Notice
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Continental Exchange Solutions, Inc. dba RIA Financial Services, NMLS ID 920968 at 500 N. Calvert St., Ste. 402, Baltimore, MD 21202 or (888) 784-0136.
Massachusetts Division of Banks
Online:
http://www.mass.gov/dob
Telephone Number:
617-956-1501
800-495-2265 (MA only)
Michigan Department of Insurance & Financial Services
Online:
http://www.asc.state.al.us/
Telephone Number:
877-999-6442
Minnesota Department of Commerce
Online:
http://www.mn.gov/commerce
Telephone Number:
651-296-2488
Mississippi Department of Banking & Consumer Finance
Online:
http://www.dbcf.state.ms.us/
Telephone Number:
800-844-2499
Missouri Division of Finance
Online:
http://www.finance.mo.gov/
Telephone Number:
573-751-3242
For customers located in Montana, please contact Ria directly.
Nebraska Department of Banking & Finance
Online:
http://www.ndbf.ne.gov/
Telephone Number:
402-471-2171
Nevada Financial Institutions Division
Online:
http://www.fid.state.nv.us/
Telephone Number:
702-486-4120
New Hampshire Banking Department
Online:
http://www.nh.gov/banking/
Telephone Number:
603-271-3561
New Jersey Department of Banking & Insurance
Online:
http://www.state.nj.us/dobi
Telephone Number:
800-446-7467
New Mexico Financial Institutions Division
Online:
http://www.rld.state.nm.us
Telephone Number:
505-476-4885
New York Department of Financial Services
Online:
http://www.dfs.ny.gov/
Telephone Number:
877-226-5697
By mail:
New York State Department of Financial Services
Consumer Services Division
One State Street
New York, NY 10004-1417
North Carolina Commissioner of Banks
Online:
http://www.nccob.gov/
Telephone Number:
888-384-3811
North Dakota Department of Financial Institutions
Online:
http://www.nd.gov/dfi/
Telephone Number:
701-328-9933
Ohio Division of Financial Institutions
Online:
http://www.com.ohio.gov/fiin/
Telephone Number:
866-278-0003
Oklahoma Banking Department
Online:
http://www.ok.gov/banking/
Telephone Number:
405-521-2782
Oregon Division of Finance & Corporate Securities
Online:
http://www.cbs.state.or.us/dfcs/
Telephone Number:
866-814-9710 (OR only)
Pensylvania Department of Banking
Online:
http://www.banking.state.pa.us/
Telephone Number:
717-787-1854
800-722-2657
Puerto Rico Office of Commissioner of Financial Institutions
Online:
http://www.ocif.gobierno.pr/index_eng.html
Telephone Number:
787-723-8445
Rhode Island Dept. of Bus. Regulation - Div. of Banking
Online:
http://www.dbr.state.ri.us/
Telephone Number:
401-462-9500
For customers in South Carolina, please contact Ria directly.
South Dakota Division of Banking
Online:
http://www.dlr.sd.gov/banking/
Telephone Number:
605-773-3421
Tennessee Department of Financial Institutions
Online:
http://www.tennessee.gov/tdfi/
Telephone Number:
800-778-4215
Texas Department of Banking
Online:
http://www.dob.texas.gov/
Telephone Number:
877-276-5554 (toll-free)
By mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705
Fax Number: 512-475-1313
Email Address: consumer.complaints@dob.texas.gov
Utah Department of Financial Institutions
Online:
http://www.dfi.utah.gov/
Telephone Number:
801-538-8830
Vermont Division of Banking
Online:
http://www.dfr.vermont.gov/banking/home
Telephone Number:
802-828-3307
US Virgin Islands Division of Banking
Online:
http://ltg.gov.vi/division-of-banking-and-insurance.html
Telephone Number:
340-774-7166
Virginia Bureau of Financial Institutions
Online:
http://www.scc.virginia.gov/bfi/index.aspx
Telephone Number:
804-371-9657
800-552-7945 (VA only)
Washington Department of Financial Institutions
Online:
http://www.dfi.wa.gov/
Telephone Number:
877-746-4334
West Virginia Division of Financial Institutions
Online:
http://www.dfi.wv.gov/
Telephone Number:
304-558-2294
Wisconsin Department of Financial Institutions
Online:
http://www.wdfi.org/
Telephone Number:
608-261-7578
Wyoming Department of Audit
Online:
http://audit.state.wy.us/banking/
Telephone Number:
307-777-7797