File a Complaint

To File a complaint, please contact Ria Customer Service before contacting your jurisdiction with a complaint.

Listed below are several ways to contact Ria Customer Service.

For Riamoneytransfer.com

Phone: 1-877-443-1399

Write: RiaMoneyTransfer.com

Attn: Manager, Customer Service Department

6565 Knott Avenue

Buena Park, Ca 90620

Email: customerservice@riamoneytransfer.com

For Ria Agent and Store Locations

Phone: 1-800-500-3994

Write: Ria Financial

Attn: Manager, Customer Service Department

6565 Knott Avenue

Buena Park, Ca 90620

Email: compliance@riafinancial.com

Alabama Customers:

Alabama Securities Commission

Online:
http://www.asc.state.al.us/

Telephone Number:
800-222-1253

Alaska Customers:

Alaska Division of Banking & Securities

If your issue is unresolved by Continental Exchange Solutions, Inc. DBA Ria at 1-800-500–3994, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Formal complaints must be in writing, please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Formal complaint forms may be submitted via:

Fax: 907-465-1230
Email: msb_licensing@alaska.gov

By mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

Arizona Customers:

Arizona Department of Financial Institutions

Online:
http://www.azdfi.gov/

Telephone Number:
602-771-2800

Akansas Customers:

Arkansas Securities Department

Online:
http://www.securities.arkansas.gov/

Telephone Number:
800-981-4429

By mail:
Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201

California Customers:

Department of Business Oversight

Online:
http://www.dbo.ca.gov/

Telephone Number:
800-622-0620

By e-mail:
consumer.services@dbo.ca.gov

By mail:
Department of Business Oversight
Consumer Services
1515 K Street, Suite 200
Sacramento, CA 95814-4052

California Consumer Complaint Notice

Colorado Customers:

Colorado Division of Banking

Online:
https://www.colorado.gov/dora/division-banking

Telephone Number:
303-894-7575

By mail:
Colorado Division of Banking
1560 Broadway, Ste. 975
Denver, Colorado 80202

Colorado Consumer Complaint Notice

Connecticut Customers:

Connecticut Department of Banking

Online:
http://www.ct.gov/dob/

Telephone Number:
860-240-8299

Delaware Customers:

Delaware Office of State Bank Commissioner

Online:
http://banking.delaware.gov/

Telephone Number:
302-739-4235

District of Columbia Customers:

District of Columbia Department of Insurance, Securities, & Banking

Online:
http://disb.dc.gov

Telephone Number:
202-727-8000

Florida Customers:

Florida Office of Financial Regulation

Online:
http://www.flofr.com/

Telephone Number:
850-487-9687

Georgia Customers:

Georgia Department of Banking & Finance

Online:
http://www.dbf.georgia.gov/

Telephone Number:
888-986-1633

Guam Customers:

Guam Department of Revenue & Taxation

Online:
http://www.guamtax.com/

Telephone Number:
671-635-1835

Hawaii Customers:

Hawaii Division of Financial Institutions

Online:
http://www.hawaii.gov/dcca/dfi

Telephone Number:
808-586-2820

Idaho Customers:

Idaho Department of Finance

Online:
http://finance.idaho.gov/

Telephone Number:
208-332-8000

Illinois Customers:

Illinois Division of Financial Institutions Consumer Credit Solution

Online:
http://www.idfpr.com/

Telephone Number:
888-298-8089

Indiana Customers:

Indiana Department of Financial Institutions

Online:
http://www.in.gov/dfi/

Telephone Number:
317-232-3955
800-382-4800 (IN only)

Iowa Customers:

Iowa Division of Banking

Online:
http://www.idob.state.ia.us/

Telephone Number:
515-281-4014

Kansas Customers:

Kansas Office of State Bank Commissioner

Online:
http://www.osbckansas.org/

Telephone Number:
785-296-2266

Kentucky Customers:

Kentucky Department of Financial Institutions

Online:
http://www.kfi.ky.gov/

Telephone Number:
800-223-2579

Louisiana Customers:

Louisiana Office of Financial Institutions

Online:
http://www.ofi.louisiana.gov/

Telephone Number:
888-525-9414

Maine Customers:

Maine Bureau of Consumer Credit Protection

Online:
http://www.credit.maine.gov/

Telephone Number:
207-624-8527
800-332-8529 (ME only)

Maryland Customers:

Maryland Office of the Commissioner of Financial Regulation

Online:
http://www.dllr.state.md.us

Telephone Number:
888-784-0136

By mail:
Office of the Commissioner of Financial Regulation
Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202

Maryland Consumer Complaint Notice

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Continental Exchange Solutions, Inc. dba RIA Financial Services, NMLS ID 920968 at 500 N. Calvert St., Ste. 402, Baltimore, MD 21202 or (888) 784-0136.

Massachusetts Customers:

Massachusetts Division of Banks

Online:
http://www.mass.gov/dob

Telephone Number:
617-956-1501
800-495-2265 (MA only)

Michigan Customers:

Michigan Department of Insurance & Financial Services

Online:
http://www.asc.state.al.us/

Telephone Number:
877-999-6442

Minnesota Customers:

Minnesota Department of Commerce

Online:
http://www.mn.gov/commerce

Telephone Number:
651-296-2488

Mississippi Customers:

Mississippi Department of Banking & Consumer Finance

Online:
http://www.dbcf.state.ms.us/

Telephone Number:
800-844-2499

Missouri Customers:

Missouri Division of Finance

Online:
http://www.finance.mo.gov/

Telephone Number:
573-751-3242

For customers located in Montana, please contact Ria directly.

Nebraska Customers:

Nebraska Department of Banking & Finance

Online:
http://www.ndbf.ne.gov/

Telephone Number:
402-471-2171

Nevada Customers:

Nevada Financial Institutions Division

Online:
http://www.fid.state.nv.us/

Telephone Number:
702-486-4120

New Hampshire Customers:

New Hampshire Banking Department

Online:
http://www.nh.gov/banking/

Telephone Number:
603-271-3561

New Jersey Customers:

New Jersey Department of Banking & Insurance

Online:
http://www.state.nj.us/dobi

Telephone Number:
800-446-7467

New Mexico Customers:

New Mexico Financial Institutions Division

Online:
http://www.rld.state.nm.us

Telephone Number:
505-476-4885

New York Customers:

New York Department of Financial Services

Online:
http://www.dfs.ny.gov/

Telephone Number:
877-226-5697

By mail:
New York State Department of Financial Services
Consumer Services Division
One State Street
New York, NY 10004-1417

North Carolina Customers:

North Carolina Commissioner of Banks

Online:
http://www.nccob.gov/

Telephone Number:
888-384-3811

North Dakota Customers:

North Dakota Department of Financial Institutions

Online:
http://www.nd.gov/dfi/

Telephone Number:
701-328-9933

Ohio Customers:

Ohio Division of Financial Institutions

Online:
http://www.com.ohio.gov/fiin/

Telephone Number:
866-278-0003

Oklahoma Customers:

Oklahoma Banking Department

Online:
http://www.ok.gov/banking/

Telephone Number:
405-521-2782

Oregon Customers:

Oregon Division of Finance & Corporate Securities

Online:
http://www.cbs.state.or.us/dfcs/

Telephone Number:
866-814-9710 (OR only)

Pennsylvania Customers:

Pensylvania Department of Banking

Online:
http://www.banking.state.pa.us/

Telephone Number:
717-787-1854
800-722-2657

Puerto Rico Customers:

Puerto Rico Office of Commissioner of Financial Institutions

Online:
http://www.ocif.gobierno.pr/index_eng.html

Telephone Number:
787-723-8445

Rhode Island Customers:

Rhode Island Dept. of Bus. Regulation - Div. of Banking

Online:
http://www.dbr.state.ri.us/

Telephone Number:
401-462-9500

For customers in South Carolina, please contact Ria directly.

South Dakota Customers:

South Dakota Division of Banking

Online:
http://www.dlr.sd.gov/banking/

Telephone Number:
605-773-3421

Tennessee Customers:

Tennessee Department of Financial Institutions

Online:
http://www.tennessee.gov/tdfi/

Telephone Number:
800-778-4215

Texas Customers:

Texas Department of Banking

Online:
http://www.dob.texas.gov/

Telephone Number:
877-276-5554 (toll-free)

By mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705

Fax Number: 512-475-1313

Email Address: consumer.complaints@dob.texas.gov

Utah Customers:

Utah Department of Financial Institutions

Online:
http://www.dfi.utah.gov/

Telephone Number:
801-538-8830

Vermont Customers:

Vermont Division of Banking

Online:
http://www.dfr.vermont.gov/banking/home

Telephone Number:
802-828-3307

US Virgin Islands Customers:

US Virgin Islands Division of Banking

Online:
http://ltg.gov.vi/division-of-banking-and-insurance.html

Telephone Number:
340-774-7166

Virginia Customers:

Virginia Bureau of Financial Institutions

Online:
http://www.scc.virginia.gov/bfi/index.aspx

Telephone Number:
804-371-9657
800-552-7945 (VA only)

Washington Customers:

Washington Department of Financial Institutions

Online:
http://www.dfi.wa.gov/

Telephone Number:
877-746-4334

West Virginia Customers:

West Virginia Division of Financial Institutions

Online:
http://www.dfi.wv.gov/

Telephone Number:
304-558-2294

Wisconsin Customers:

Wisconsin Department of Financial Institutions

Online:
http://www.wdfi.org/

Telephone Number:
608-261-7578

Wyoming Customers:

Wyoming Department of Audit

Online:
http://audit.state.wy.us/banking/

Telephone Number:
307-777-7797